Not resolved

Ordered the trial - got charged $87 - we sent you the wrong product, I can refund 35% of the charges - ummmm, no. Refund all, please cancel.

8 months later and 12 phone calls, finally my cc company halted the latest charge because of all the hassles trying to completely cancel. Customer service agent stated, well you canceled just one product. Again, ummmm NO!

Finally they are refunding the last charge to the card - only because I stated that I was taking them to small claims court for all the erroneous charges and fraudulent activity. WHAT A PAIN!!!

Product or Service Mentioned: Dermavie Free Trial.

Reason of review: Problems with payment.

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